Blog-Archive

May 3 2021

How can AI-driven speech analytics help in quality & compliance

In contact centers of today, artificial intelligence (AI) technology sits right at the intersection of compliance, quality management, and speech analytics.

May 4, 2021

Customer Sentiments Goldmine-Speech Analytics to boost customer satisfaction and loyalty

Customer sentiment analysis is a method of measuring the opinions of an individual or a group of people who are the brand audience.

Dec 21, 2021

5 Reasons why Text to speech must be integrated in your call centre

Human interaction has been digitized, and technology is continually evolving. The ability of a system to transform Text into spoken words and vice versa is a critical component of interaction or self-service communication.

Feb 11, 2022

How to Personalise Customer Engagement with the beneficial Features of Text-To-Speech Software

Text-to-Speech is a kind of assistive technology. It is often used by people with hearing difficulties or disabilities and the elderly to help them understand the text.

Feb 12, 2022

An Exhaustive Guide on Text-To-Speech Software with its Features and Benefits

Text-to-Speech technology, abbreviated as TTS, is the process of converting text into vocal output.

Apr 2, 2022

How Can Text to Speech Enhance Your Business?

age of text-to-speech technology can certainly help your company. Experience increased productivity using this tool, from saving time and effort to boosting accessibility for non-native speakers and individuals with disabilities.

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