Automate Conversations with AI-Powered Bots

Transform engagement & drive business value with AI-Powered conversational Bots that empowers your assistance 24x7

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Benefits of ChatBot/VoiceBot Solution

Automate engagement and never let a query go unanswered

Be Available 24x7

Improve Customer Experience & answer every query 24x7

Provide Multilingual Support

Resolve customer queries in multiple languages

Be Omnipresent

Reach out to customers on Website, WhatsApp and virtual assistant AI-technologies like Google Assistant & Alexa.

Improve Lead Conversion Rate

Assist customers over call/chat in filling forms & reduce drop-offs

Schedule Follow-Ups

Proactively follow up with customers and send reminders on WhatsAPP to prevent customer churn

Cost-Effective

Affordable pay-as-you-go model. No CapEx or complicated licensing.

Features of Chatbots/Voicebots

Easy to Set-up & Scale

Set-up superior customer experience and scale as you go

Manage Intents

Create new intents, edit intents to add/change/delete user-journeys by simply importing/exporting an excel file or a URL

Auto Bot Pop-up

Enable Auto Bot pop-up to assist customers during form-filling & documentation

Protect Sensitive Data

Make your customers feel secure by masking their confidential information

Customizable UI

Change themes, add image/video message as welcome message, change Bot icon, enable sticky buttons for common queries and more

E-Mail Reports

Configure daily/weekly/monthly mailing of reports on Chatbot usage

TESTIMONIALS

Collaborating with Knowlarity has been a great experience. With a highly-competent and knowledgeable team, adopting the VMN solution has been a smooth process. With the solution, we streamlined our sales operations.

Archit Srivastava

It has been a very good experience working with you as we are availing OBD call services from Knowlarity in our verticals. You have been also been there always whenever we had any query. We wish Knowlarity to have a great business ahead.

Vikas Ranjan

MG India is proud to partner with Knowlarity Communications for the last 2 years now. We appreciate their agility to come up with strategic solutions and customization that cater to our requirements.

Ria Pandit

Trusted by over 6000+ organizations across 65 countries

Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.

Frequently Asked Questions

What is a bot? downArrow

A bot is programmed customer assistance that initiates human interaction to prescribed keywords/phrases for instant response to any queries.

What are ChatBots and VoiceBots? downArrow

In ChatBots, the primary mode of communication is text-based interaction based on the inputs received from the conversation starter(customers). While in VoiceBots, the primary mode of communication is voice interaction based on the inputs received from the conversation starter(customers).

GOT MORE QUESTIONS

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