Better Insights Into Agent’s Performance
Managers can track and record conversations between the agent and customer to gain deeper insights into their engagement with the customer.
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The unlimited calling plans options comes with flexible plans: Inbound Contact Center at Rs 1999 and Inbound & Outbound Contact Center at Rs 2999.
Unlocking valuable benefits for your organization with Knowlarity’s contact center solution enables multi-site agents to sync calls in real-time with their on-field sales-force application.
Managers can track and record conversations between the agent and customer to gain deeper insights into their engagement with the customer.
The cloud-based contact center enables organizations with a smart plug-n-play solution that can be integrated with their existing leading CRM software.
Knowlarity’s hosted call center solution offers a highly cost-effective solution that provides comprehensive call management capabilities without infrastructure requirements.
The cloud call center software solution optimizes the caller experience, by providing wait-time updates, personalized regional greetings, customized hold music, and skill-based agent routing.
Knowlarity’s advanced solution suite provides unique cloud contact center capabilities that save bandwidth, resources, and cost, to drive quality customer engagement experiences.
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Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey.
One platform for all communication channels
Integrates with all leading CRMs
Enabling enterprise-grade security for businesses
Expand your business at ease on a smart technology platform without any limitations
Customized solutions with quick deployment on cloud
Always available for 24x7 support to serve businesses better